CLIENT SUPPORT
Accurate. Timely. Personalized.
BEING THE BEST BY PROVIDING THE BEST
Our goal at Nepenthe Laboratory Services is to be a trusted resource and partner for you. As physicians and medical specialists ourselves, we understand what you need to provide better care and what you are looking for in a laboratory service.
Have a Question?
Lab Questions
Billing
Client Services
Patient Specific Billing Inquiries...
Money matters and insurance can be complicated. Our fee schedule is always available and our staff can walk through your statement or EOB related questions.
Patient Billing Contact Information:
(541) 654-8730
billing@nepenthelab.com
Lab Questions...
Toxicology can be complicated, especially in medication management with complicated patient scenarios. Our dedicated team helps you tackle issues head on and address patient care needs quickly.
Lab Contact Information:
(541) 654-5039
info@nepenthelab.com
Patients deserve timely answers...
So our staff is always on call to assist. When your questions just can’t wait our staff is here to help.
Client Services Contact Information:
(541) 852-4022
clientservices@nepenthelab.com
Instant access to world class client services is just a phone call away.
Questions for our team of Toxicologists are always welcome.
Lab management and client billing is at the heart of our service offerings.
Our staff is your staff – and we know people matter. For that reason, our team is always available.
About NLS
Nepenthe Laboratory services opened in 2013 to meet the need for quality toxicology services in the Pacific Northwest. The lab has continued to grow and evolve serving the changing needs of our customers here at home and with our expanded platform across the country as well.
Inspired by the beautiful natural surroundings in Eugene, Oregon as well as our passionate staff; Nepenthe Laboratory services remains steadfast in our commitment to quality. Our corporate culture empowers our employees to best serve our physician clients and the patients they treat as well as serve as a trusted reference laboratory for others in the industry.
Contact us today to learn more.
OFFICE / MAILING
Office / Mailing
1710 Willow Creek Circle
Eugene OR 97402
Office: 541-852-4022
Fax: 866-463-9122
CERTIFICATIONS
Disclaimers
More Work
